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Terms & Conditions T&C for food orders: - Decrease in numbers or amendments must be made 24 hours prior to the delivery time booked for the order
- Same day orders or increases in numbers can be made before 10am, however we cannot guarantee we can make the request in time as we recommend 24 hours notice on all order amendments
- Cancellations must be made 48 hours prior to order date or the order will be charged for in full
- Serving items will be collected 1-2 days after booking, any items not returned will be charged for at the cost of replacement. If any serving items have been taken away from the delivery venue the customer must let us know and return the items to us within 48 hours to avoid being charged for them
- Orders made by email will be confirmed by us by return email, if your email has not been replied to within 24 hours we have not received your original email. If your order is for the same day please phone it through as your email may not be picked up in time
- If you require a confirmation of your order by post or email please let us know as this isn't done automatically
- Payment must be made in full before or on collection of your order. Credit accounts are available for businesses and a 14 day invoice will be issued. Payment for invoices must be made to reach us BEFORE the due date shown, as credit accounts that fall overdue will be placed on hold until full settlement has been made and we reserve the right to make a late payment penalty charge to cover any costs we have incurred as a result of this.
- Orders can be delivered or collected from our premises
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